Refund Policy
At Pixora Creative Studio, we want every client to be happy with the final result. We work closely with our clients throughout the design process and provide revisions to ensure the final design meets their expectations.
100% Satisfaction Guarantee
If you are not satisfied with the design and we are unable to reach a result that meets your requirements through the included revision process, you may request a full refund.
Refund Eligibility
Refund requests must be made before the final design is approved by the client.
A refund may be requested if the delivered design does not meet the agreed project requirements and the issue cannot be resolved through revisions.
Once the client has approved the final design and the project has been completed, the payment is considered final and is not eligible for a refund.
Refunds are not available for changes in preference or direction after the client has approved the final design.
Refund Process
Approved refunds will be returned through the original payment method where possible. Processing times may vary depending on the payment provider.
Client-Provided Information
Clients are responsible for providing accurate project information, references, text, names, and other required materials. Delays or changes caused by incorrect or incomplete information may affect the project timeline.
By placing an order with Pixora Creative Studio, you acknowledge and agree to this Refund Policy.
Contact Us
Pixora Creative Studio
Operated by HHH Ecomm Limited
Company Registration No. 16987298
25 The Green, Rochdale, England, OL11 3NU
Email: info@pixoracreativestudio.com
Phone: +44 7882747235